Browsing Yüksek Lisans / Master's Programs by Citation "Aslan, M., (2005). An information technologies project about customer relationship management. İstanbul: Işık Üniversitesi Fen Bilimleri Fakültesi."
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(Işık Üniversitesi, 2005-02)The aim of this study is determine general reqirements of the Customer Relationship Management Concept and to develop an application about it. The study is based on a real world project that has been implemented in a ...