The last few years have witnessed a huge transformation in the industrial landscape of the developed world. Telecommunication liberalization, the explosive growth of the Internet, a growing tide of mergers between computer, ...

Customer Relationship Managment has recently become a very important investment for many companies. The value of the customer is expressed more clearly with this new concept and it's demonstrated through its applications. ...

In recent years, due to the continuous development of the industry and the rapid increase in the system complexity, maintenance policies have become more important. Unplanned downtimes due to unexpected failures may lead ...

Recently, system components and interactions between them have become more complex and this situation has made it difficult to provide maintenance decisions. Herewith, determining effective decisions has played an important ...

Nowadays, there is a growing interest on rapid development and adoption of information technologies (IT) especially in contactless smart cards and mobile communication technologies. Near Field Communication (NFC) technology ...

Consider a production line provider with the following problem. Turnkey production lines should be delivered to global clients by contractual due-dates. Machines in the production lines can be bought from suppliers or built ...

With the rapid growth of Internet and Internet-based information, it becomes the largest and publicly accessible data source in the world. Every day millions of information available so to achieve information becomes harder. ...

In this thesis, the following issues are discussed. Even in today society, it is hard to talk about security and privacy. And no one can imagine what will be structure of tomorrow society. We study what are the internet ...

Effective governance of IT in an organization is essential for delivering value to its business. IT Governance can be identified as an integral part of enterprise governance that includes processes and methods for making ...

Multi-Agent systems are an approach for designing and implementing complex social organizations in the software domain. In multi-agent systems; actors that interact with the system are modeled as software entities called ...