Künye "Özkol, T. (2009). Analysis of the variables that determine the satisfaction level of employees, agents and ultimate customers of an insurance company. İstanbul: Işık Üniversitesi Sosyal Bilimler Enstitüsü" SBE - Tez Koleksiyonu | Çağdaş İşletme Yönetimi Doktora Programı / Ph.D. Program in Contemporary Management Studies için listeleme
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Analysis of the variables that determine the satisfaction level of employees, agents and ultimate customers of an insurance company
(Işık Üniversitesi, 2009)The latest marketing theories and researches have showed that for understanding the complexity of service organizations and ensuring their long term success, the key point of success is the customer. Also the related ...