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Yayın Quality assurance and foreign language programme evaluation(Springer International Publishing AG, 2017) Staub, Donald FrancisThe global higher education market is changing quickly as increasing numbers of institutions are entering the playing field. Higher education is no longer solely the province of universities funded by governments. The result of this present condition is that higher education institutions are seeking ways to distance themselves from their competitors. Many are doing so by offering English-medium instruction, which often entails the establishment of an EFL programme for all incoming students who will eventually study in the University's English-medium programmes. These EFL programmes are increasingly under pressure to demonstrate their value to external and internal stakeholders. Thus, quality assurance and evaluation are becoming critical activities for EFL programmes wishing to demonstrate their worth. This paper examines the design and implementation of a quality assurance initiative at an English-medium university in Istanbul, Turkey. Qualitative and quantitative data is used to evidence the success and challenges of establishing this effort.Yayın Developing andsSustaining outcomes assessment in english as a foreign language programs(Springer International Publishing AG, 2017) Staub, Donald FrancisEducational organizations are charged with one critical task: effectively and efficiently ensuring student learning. Traditionally, the determining factor for whether educational institutions had imparted knowledge on their students was simply to count the number of graduates. English as a Foreign Language (EFL) programs have followed this tradition, equating quality with numbers of successful program completers. Over the past two decades, the so-called accountability movement has put increasing pressure on schools to demonstrate quality by evidencing student learning through the assessment of learning outcomes. EFL programs are increasingly being asked to develop and implement learning outcomes assessment programs. To do so, however, can be arduous, and, if not approached thoughtfully, can lead to failure. This chapter explores the principles and practices that are generally believed to be must-haves for successful outcomes assessment programs. This is followed by a discussion of common pitfalls that lead to failure of such initiatives. Finally, the chapter proposes that EFL program leaders who are embarking upon an outcomes assessment process consider the Distributed Leadership model as a means for increasing the probability of success and sustainability of their outcomes assessment initiative.
