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Yayın A qualitative study of women employees in banking regarding the context of gender inequality and the glass ceiling syndrome(Işık Üniversitesi Yayınları, 2025-04-30) Dönmez, Sena; Tuncay Çelikel, AslıIn this research, we aim to address the glass ceiling syndrome arising from inequalities in business due to individual and environmental pressures, focusing on understanding the barriers women employees face in advancing their careers. The theoretical framework is based on theories that explain gender dynamics, including gender role conformity, human capital, statistical discrimination, career ladder barriers, social exclusion, social closure, and gendered organizations. Mismatched preferences, conflict, boundary management, attribution biases, stereotypes, feminist approaches, and capability-based theories also support this framework. A country-specific analysis was conducted by examining the history of women’s labor force participation. Using convenience sampling, in-depth interviews were conducted with 20 white-collar female bank employees across 16 banks. Content analysis was used to explore the perceptions of female employees regarding the glass ceiling in the sector. The primary challenges hindering women’s advancement include stereotypical perceptions, sticky floors rooted in social roles, mismatched aspirations, ageism, communication conflicts, managerial biases based on marital status, and discomfort in the workplace. Future-oriented solutions are provided by exploring root causes. Managers must recognize that motherhood does not inherently impede women’s Professional capabilities. Comprehensive training and awareness programs are crucial for management and female employees to address the sticky floor phenomenon.
