Künye "Aksezer, S. Ç. (2011). Reliability evaluation of healthcare services by assessing the technical efficiency. The Service Industries Journal, 31(14), 2309-2319. doi:10.1080/02642069.2010.503881" Mühendislik Fakültesi / Faculty of Engineering için listeleme
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Reliability evaluation of healthcare services by assessing the technical efficiency
(Routledge Journals, Taylor & Francis Ltd, 2011)Classical reliability analysis techniques of manufacturing and defence industries are not a perfect fit for the assessment of the reliability of services. This is partly due to the lack of proper and valid reliability ...