Now showing items 1-3 of 3
A methodology to measure customer expectations by Using Kano's model
(Işık Üniversitesi, 2014-09-12)
Kano’s model has been extensively used to investigate the customer requirements and to determine which features of the product (or service) have the most impact on customer satisfaction (or dissatisfaction). During the ...
A genetic algorithm for simultaneously scheduling games and assigning referees in Turkish football league
(Işık Üniversitesi, 2014-01-15)
Scheduling games in a league and referee assignment are important planning tasks of professional football federations. Previous research studied game scheduling and referee assignment problems separately. This thesis ...
Traffic simulation for traffic congestion problem of Fatih Sultan Mehmet Bridge of Istanbul Turkey
(Işık Üniversitesi, 2014-01-21)
On a regular day, almost 200,000 cars use Fatih Sultan Mehmet Bridge of Istanbul to commute between European and Asian side of the Bosporus. This enormous volume causes the traffic congestion to become a problem not only ...