Ageism and glass ceiling: barriers to advancement for women in Turkish banking

Basit Öğe Kaydı
dc.authorid0000-0001-8262-0008
dc.authorid0000-0003-2973-5118
dc.contributor.authorDönmez, Senaen_US
dc.contributor.authorTuncay Çelikel, Aslıen_US
dc.date.accessioned2025-07-07T11:35:44Z
dc.date.available2025-07-07T11:35:44Z
dc.date.issued2024-07-30
dc.departmentIşık Üniversitesi, Lisansüstü Eğitim Enstitüsü, Çağdaş İşletme Yönetimi Doktora Programıen_US
dc.departmentIşık University, School of Graduate Studies, Ph.D. Program in Contemporary Management Studiesen_US
dc.departmentIşık Üniversitesi, İktisadi, İdari ve Sosyal Bilimler Fakültesi, İşletme Bölümüen_US
dc.departmentIşık University, Faculty of Economics, Administrative and Social Sciences, Department of Managementen_US
dc.description.abstractPurpose- The Turkish banking industry is known for its dynamism, where customer issues demand swift resolution, decisions must be made expeditiously, and employees are persistently pressured to meet targets. This engenders a highly stressful and demanding work environment. This paper examines the role of ageism in this industry, emphasising how gender and age-related biases intensify the “glass ceiling” as a chronic syndrome for employees. The objective of the research is to comprehend the impact of these biases on women across different age groups. Methodology- In-depth interviews were conducted with 20 female banking employees in Istanbul, Turkey. The participants included managers and branch employees from 16 different banks. A convenient sampling method was employed, and participants were invited to respond to open-ended questions regarding their experiences and motivations. Findings- The banking sector is characterised by a high level of stress, tight deadlines and the pressure to achieve key performance indicators (KPIs), which can have a significant impact on the well-being of women employees across all age groups. The study revealed a generational divide in motivations and expectations. Younger women prioritised favourable work conditions and salary, while senior women expressed a desire for early retirement due to burnout. Despite this, women of all age groups articulated a desire for career advancement and recognition, underscoring the pivotal role of managerial support and transparent expectations for future success. While extrinsic rewards remained a primary motivator, intrinsic rewards also played a role. Additionally, generational differences in expectations regarding motivation were observed. Conclusion- The dissolution of the glass ceiling necessitates the creation of an environment wherein individuals from disparate generational cohorts are able to provide mutual support, and age-based discriminatory practices are reduced. The acknowledgement and remuneration of employees’ competencies and expertise, in conjunction with the promotion of collaborative endeavours, can facilitate the development of a more equitable and nurturing work environment.en_US
dc.description.versionPublisher's Versionen_US
dc.identifier.citationDönmez, S. & Tuncay Çelikel, A. (2024). Ageism and glass ceiling: barriers to advancement for women in Turkish banking. PressAcademia Procedia, 19(1), 1-9. doi:https://doi.org/10.17261/Pressacademia.2024.1901en_US
dc.identifier.doi10.17261/Pressacademia.2024.1901
dc.identifier.endpage9
dc.identifier.issn2459-0762
dc.identifier.issue1
dc.identifier.startpage1
dc.identifier.urihttps://hdl.handle.net/11729/6529
dc.identifier.urihttps://doi.org/10.17261/Pressacademia.2024.1901
dc.identifier.volume19
dc.indekslendigikaynakSobiaden_US
dc.institutionauthorDönmez, Senaen_US
dc.institutionauthorTuncay Çelikel, Aslıen_US
dc.institutionauthorid0000-0001-8262-0008
dc.institutionauthorid0000-0003-2973-5118
dc.language.isoenen_US
dc.peerreviewedYesen_US
dc.publicationstatusPublisheden_US
dc.publisherSuat Tekeren_US
dc.relation.ispartofPressAcademia Procediaen_US
dc.relation.publicationcategoryMakale - Ulusal Hakemli Dergi - Kurum Öğretim Elemanıen_US
dc.relation.publicationcategoryMakale - Ulusal Hakemli Dergi - Öğrencien_US
dc.rightsinfo:eu-repo/semantics/openAccess
dc.subjectAgeismen_US
dc.subjectGlass ceilingen_US
dc.subjectBanking sectoren_US
dc.subjectEmployeesen_US
dc.subjectMotivationen_US
dc.titleAgeism and glass ceiling: barriers to advancement for women in Turkish bankingen_US
dc.typeArticleen_US
dspace.entity.typePublicationen_US

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