Understanding AI adoption at organizations: literature review of TOE framework

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dc.authorid0000-0001-8262-0008
dc.authorid0000-0003-2973-5118
dc.authorid0000-0001-8349-607X
dc.authorid0000-0003-3842-8611
dc.contributor.authorDönmez, Senaen_US
dc.contributor.authorTuncay Çelikel, Aslıen_US
dc.contributor.authorSoykut Sarıca, Yeşim Pınaren_US
dc.contributor.authorDeveli, Evrim İldemen_US
dc.date.accessioned2025-07-31T12:25:53Z
dc.date.available2025-07-31T12:25:53Z
dc.date.issued2025-07-30
dc.departmentIşık Üniversitesi, Lisansüstü Eğitim Enstitüsü, Çağdaş İşletme Yönetimi Doktora Programıen_US
dc.departmentIşık University, School of Graduate Studies, Ph.D. Program in Contemporary Management Studiesen_US
dc.departmentIşık Üniversitesi, İktisadi, İdari ve Sosyal Bilimler Fakültesi, İşletme Bölümüen_US
dc.departmentIşık University, Faculty of Economics, Administrative and Social Sciences, Department of Managementen_US
dc.description.abstractPurpose- In the contemporary business landscape, we are witnessing the rapid development of Artificial Intelligence (AI), which is fundamentally reshaping organizational practices. These developments mark what can be described as the "Era of AI", a significant milestone in technological history. While AI offers benefits, it also presents critical challenges, particularly concerning its adoption and the adaptation processes within organizations. Despite the swift evolution of AI technologies, research on their practical applications in organizational settings remains scarce and underdeveloped. This gap highlights a promising area for further exploration. In alignment with the literature, it can be argued that organizations with higher AI adoption rates tend to achieve better innovation outcomes, which suggests a need to revisit and potentially expand the Technology-Organization-Environment (TOE) paradigm. Originally developed to explain technological adoption/embracement, the TOE framework may not capture the complexities introduced by AI. This study aims to explore whether an expanded TOE paradigm is necessary to better address the contemporary dynamics of AI adoption. Methodology- This research investigates the historical development and consolidation of AI within organizations, using the TOE paradigm as a foundational theoretical look. The study examines whether the existing TOE model sufficiently explains AI adoption or whether it requires augmentation to remain relevant in the age of generative AI. Findings- Literature review findings indicate that the traditional TOE framework exhibits limitations when applied to AI adoption. To address these gaps, another study was found in the literature that proposes the inclusion of a human factor—transforming the TOE into a TOEH (Technology-Organization-Environment-Human) model. In our research we would like to integrate critical thinking (CT) skills under Human Factor, as organizations increasingly seek employees who can critically assess and effectively utilize outputs from generative AI (GenAI) tools. The ability to make intelligent and ethical decisions in the context of AI is now a vital competency. Conclusion- The proposed TOEH framework offers a more well-rounded approach to discovering AI adoption within organizations. By incorporating the human element, particularly critical thinking skills, organizations can better prepare to embrace AI in an ethical, effective, and innovative manner.en_US
dc.description.versionPublisher's Versionen_US
dc.identifier.citationDönmez, S., Tuncay Çelikel, A., Soykut Sarıca, Y. P. & Develi, E. İ. (2025). Understanding AI adoption at organizations: literature review of TOE framework. PressAcademia Procedia, 21(1), 64-69. doi:10.17261/Pressacademia.2025.1994en_US
dc.identifier.endpage69
dc.identifier.issn2459-0762
dc.identifier.issue1
dc.identifier.startpage64
dc.identifier.urihttps://hdl.handle.net/11729/6586
dc.identifier.urihttps://doi.org/10.17261/Pressacademia.2025.1994
dc.identifier.volume21
dc.institutionauthorDönmez, Senaen_US
dc.institutionauthorTuncay Çelikel, Aslıen_US
dc.institutionauthorSoykut Sarıca, Yeşim Pınaren_US
dc.institutionauthorid0000-0001-8262-0008
dc.institutionauthorid0000-0003-2973-5118
dc.institutionauthorid0000-0001-8349-607X
dc.language.isoenen_US
dc.peerreviewedYesen_US
dc.publicationstatusPublisheden_US
dc.publisherSuat Tekeren_US
dc.relation.ispartofPressAcademia Procediaen_US
dc.relation.publicationcategoryMakale - Ulusal Hakemli Dergi - Öğrencien_US
dc.rightsinfo:eu-repo/semantics/openAccess
dc.subjectTOEen_US
dc.subjectOrganizationsen_US
dc.subjectArtificial intelligenceen_US
dc.subjectInnovationen_US
dc.subjectCritical thinkingen_US
dc.titleUnderstanding AI adoption at organizations: literature review of TOE frameworken_US
dc.typeArticleen_US
dspace.entity.typePublicationen_US

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