Emotional self-efficacy level of employees as an antecedent to emergence of pro social behavior to increase coping capacity of organizations during times of turmoil: a literature review

In today's unpredictable business environment, organizations face challenges that impact their stability. This study explores how emotional self-efficacy influences prosocial behavior, enhancing an organization’s coping capacity during turmoil. A literature review was conducted using various databases to analyze primary and secondary sources on these concepts. Findings suggest that employees with high emotional self-efficacy exhibit greater prosocial behavior, which strengthens organizational resilience. Factors such as work climate, moral identity, and interpersonal relationships shape this behavior. The study contributes to organizational behavior by informing strategies to improve employee well-being, collaboration, and crisis management, fostering long-term organizational effectiveness.